Privacy Policy
& Client Bill of Rights
The Arts Therapy Hub believe all people have the basic human right to:
be here, to feel, to act, to love, to speak, to see, and to know
in a way that is in their best and highest good, as defined by them.
Privacy Policy - the basics
Before beginning services, you will be asked to review and sign standard Client Rights, Informed Consent, Privacy, and Art Therapy agreements required by the State of Minnesota. In plain terms, this information explains your rights as a client, how confidentiality and privacy are protected, the limited legal situations where confidentiality must be broken, how insurance and private pay work, and how your health information and artwork are handled with care.
These documents also outline your ability to access your records, ask questions, request accommodations, and make informed choices about your care.
Because these materials are legally required and fairly detailed, brief summaries are included for clarity, and you may request a PDF copy at any time through the client portal.
The overall goal is transparency, informed consent, and respect for your autonomy, privacy, and dignity throughout the therapeutic process.
Client Bill of Rights
The Arts Therapy Hub and the State of Minnesota believes clients of professional counseling, art therapists, and licensed professional clinical counselors licensed by the State of Minnesota have the right:
Basic Rights
1. To expect that a therapist has met the minimal qualifications of training and experience required by state law.
2. To examine public records maintained by the Board of Behavioral Health and Therapy which contain the credentials of a therapist.
3. To obtain a copy of the code of ethics from the Board of Behavioral Health & Therapy, 2829 University Avenue SE, Suite 330 and Suite 210, Minneapolis, MN 55414-3222.
4. To report complaints to the Board of Behavioral Health & Therapy by calling (612) 548-2177
5. To be informed of the cost of professional services before receiving the services.
6. To privacy as defined by rule and law.
7. To be free from being the subject of discrimination on the basis of race, religion, gender, sexuality or other unlawful category while receiving services.
8. To have access to their records as provided in Minnesota Statutes, section 144.335, subdivision 2.
9. To be free from exploitation for the benefit or advantage of a therapist.
Client Bill of Rights
Privacy and Confidentiality
The Hub takes privacy quite seriously, and believes healthy privacy and consent is an ongoing conversation.
All therapists are bound by the provisions of the Minnesota Privacy Act.
This states:
No information will be released to persons or agencies outside of a therapist's practice without your consent, except by court order.
If anyone inquires after information from your therapist, related to you, or your record, your written permission is required.
Before granting permission, you must be satisfied that the information is really required. Be sure that the information being given out and that giving it out will help you. You may wish to refuse permission or withdraw it after it has been given.
Client Bill of Rights
Exceptions to
Confidentiality
There are seven serious situations in which client confidentiality is not maintained in the State of Minnesota:
1. If a therapist has knowledge of, or reasonable cause to believe, a child is being neglected or physically or sexually abused, in which case Minnesota statutes (1976, Section 626.656, Subdivision 3) require that such information be reported.
2. Maltreatment of Vulnerable Adults (as specified in the Vulnerable Adults Act, Minnesota Statute 626.557) must be reported.
3. If a therapist has reason to believe there may be physical harm done to any person.
4. If a therapist is required by specific court order to disclose information.
5. The Minnesota Department of Human Services may, on occasion, monitor a therapist files to assist in program and fiscal planning. This is provided for in the Minnesota Data Privacy Act of 1975.
6. If a therapist has knowledge of, or reasonable cause to believe a pregnant person is taking drugs, Minnesota statutes require such information to be reported.
7. If Ea therapist needs to disclose your name to collection agencies for the purpose of obtaining delinquent payment for services rendered.
The Hub (and every therapist) will (and should) always make every attempt to contact and discuss with you before an official report has been made.
As a client, you acknowledge that you have read and understand the Client Bill of Rights and Privacy and Confidentiality and have signed this form previously for The Hub's files during your initial intake.
Client Bill of Rights
Questions or Copies
Please email your clinician if you have any questions or would like a physical copy of the Basic Client Rights or agreements with her clients mailed to you.
Questions or Complaints
If you are concerned that your clinician may have violated your privacy rights, they always value an open conversation about what you've experienced as a way of learning and getting better.
You may file a complaint with your clinician, their primary clinical consultant or with the U.S. Department of Health and Human Services.
We fully support your right to the privacy of your health information, and will not retaliate in any way if you choose to file a complaint with your clinician or with the U.S. Department of Health and Human Services.
Complaint Contact Information:
Your clinician
and/or
A Hub Colleague Contact Information for addtl support
and/or
The Anchor Network clinician list
and/or
U.S. Department of Health & Human Services
200 Independence Avenue, S.W., Washington, D.C. 20201 - Toll Free: 1-877-696-6775